IT support for Pittsburgh medical & dental offices
Dental, medical, chiropractic and therapy practices can't afford downtime or a data breach. ELXR keeps your network, workstations and patient data protected and helps you put HIPAA's technical safeguards into practice, with a technician you can actually reach.
What we handle for medical & dental practices
Everything your team depends on, managed by one accountable IT partner.
Practice systems that stay up
Workstations, servers, imaging equipment, practice-management software, printers and phones, monitored and patched so chairside and front-desk systems keep running.
Secure networks & Wi-Fi
Managed firewalls, guest Wi-Fi kept separate from patient systems, secure remote access, and network design that supports imaging and cloud tools.
Backups & fast recovery
Encrypted, tested backups and a recovery plan, so ransomware or a failed drive does not shut your practice down.
Email & cloud security
Microsoft 365 or Google Workspace with multi-factor authentication, spam and phishing filtering, and options for sending patient information securely.
Devices & access control
Encrypted laptops, unique logins, MFA and fast account removal when staff leave, so only the right people see patient data.
Staff security training
Short HIPAA and phishing-awareness training for your team, with records you can keep on file.
HIPAA compliance support
ELXR signs a Business Associate Agreement before we touch any system that holds patient data. We help you put the technical safeguards of the HIPAA Security Rule into practice and keep the documentation to show for it.
- Security risk assessment support
- Business Associate Agreement (BAA)
- Encryption, MFA and access controls
- Audit logging and patch management
- Encrypted, tested backups
- Workforce security training records
- Incident response planning
- Vendor and subcontractor review
HIPAA has no official certification for IT providers. ELXR provides compliance support and does not guarantee compliance; your practice remains responsible for its own HIPAA program. Certified technicians: CompTIA A+, Network+ and Security+, Cisco CCNA and CCNP, and the Google IT Support Professional Certificate.
Why practices choose ELXR
Healthcare IT works best when someone knows your office and answers when something breaks.
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A real technician, not a queue
You know who is working your issue and where it stands.
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Fast help when the schedule is full
Most issues are fixed the same day over a secure remote session, and we come on-site across the Pittsburgh area when hardware needs hands.
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Straightforward pricing
Use the plan builder for an approximate monthly price, then get a clear written quote before work starts.
More ways we help
ELXR is based in Greentree and supports businesses across the Pittsburgh area.
Other industries
Local IT support near you
Ready for IT that shows up?
Tell us about your practice and we will send a straightforward written quote. No call center, no surprise line items.