IT support and security for Pittsburgh law firms
Client confidentiality is the foundation of your practice. ELXR runs the systems your firm depends on and puts practical safeguards around client data, so you can meet your duty to protect it without becoming an IT department.
What we handle for law firms
Everything your team depends on, managed by one accountable IT partner.
Confidential by default
Access is limited to assigned technicians under confidentiality terms, and we do not look at client content beyond what a task requires.
Email & document security
Multi-factor authentication, encryption, phishing protection and secure ways to share files with clients and co-counsel.
Secure remote & mobile work
Secure remote access, managed laptops and phones, and remote wipe so work can happen from the courthouse or home.
Backups & continuity
Encrypted, tested backups and a recovery plan, so a deadline never depends on a single hard drive.
Cyber-insurance readiness
Help answering carrier and client security questionnaires, and closing the gaps they reveal.
Responsive support
Court dates do not move. We aim to get fast, direct help to your team when something breaks.
Legal industry compliance support
ABA Model Rule 1.6(c) and Pennsylvania's equivalent require lawyers to make reasonable efforts to prevent unauthorized access to client information, and technology competence is part of the duty of competence. ELXR helps put reasonable safeguards in place and document them.
- Encrypted email and file sharing
- Multi-factor authentication on every account
- Access controls and activity logging
- Encrypted, tested backups
- Written incident response plan
- Vendor confidentiality terms and NDAs
- Answers to client security questionnaires
- Staff phishing-awareness training
ELXR is not a law firm and does not provide legal advice. No ABA certification exists for IT providers; ELXR provides support that helps your firm meet its own obligations. Certified technicians: CompTIA A+, Network+ and Security+, Cisco CCNA and CCNP, and the Google IT Support Professional Certificate.
Why firms choose ELXR
Small and mid-size firms need enterprise-grade care without an enterprise-sized bill.
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Straight answers
Plain-language explanations of risks and options, so partners can make decisions quickly.
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One accountable partner
Help desk, network, security and cloud from one team, with a named point of contact.
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Clear, fair pricing
An approximate price from the plan builder, then a written quote with no surprise line items.
More ways we help
ELXR is based in Greentree and supports businesses across the Pittsburgh area.
Other industries
Local IT support near you
Ready for IT that shows up?
Tell us about your firm and we will send a straightforward written quote. No call center, no surprise line items.